Referral Scheme and Other Marketing Incentives

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1. From time to time we may offer giveaways, marketing incentives and fun promotions and offers (“Promotions”). Our Promotions are usually pulled together quickly and are designed to give customers a bit of fun. These terms and conditions apply to any Promotions you enter, and we may also have separate terms for individual Promotions, which we would tell you about at the time of the Promotion.         

2. We reserve the right to cancel or amend the terms of any Promotion without prior notice. In the event of any dispute regarding any aspect of a Promotion, our decision shall be final, and no correspondence will be entered into.

3. Friends and Family Referral Scheme – one of our incentives that may be available to you is a friends and family referral scheme, which pays a reward to you – which can be shared with someone you introduce to us once they have made their first direct debit payment to us and are supplied Energy by us, subject to eligibility. The default is a 50/50 split of the reward between you and the friend/family you refer. You may alter this split by contacting us.

4. You can refer friends and family through the personalised link that we send you and which you can find in your online account (“Personalised Link”). If you sign up through a Personalised Link, we will tell the person whose Personalised Link you use that you have done so.

5. You will not be eligible to refer customers to us under the referral scheme if:

   1. You are not an existing customer of Octopus Energy;

   2. The person or Premises you refer is an existing customer of Octopus Energy (including any of its whitelabel brands), or is supplied under the Bulb energy supply licence;

   3. The person you refer cancels their agreement with us before their Supply Start Date or their first successful direct debit payment;

   4. The person you refer has been a customer of Octopus Energy within the last 12 months;

   5. You do not refer a customer to us through your Personalised Link. Referrals not made through your Personalised Link, for example if the person you refer signs up through a third party such as a price comparison site, or which are claimed retrospectively are not eligible and will not be rewarded; and/or

   6. We have reason to believe you are sending or advertising your Personalised Link to people who are not known to you or if you are in any way trying to benefit from our referral scheme on a commercial basis rather than for personal use. We may review any account we think might be "taking the mickey" – particularly if we receive complaints from other customers, or if you have referred over 10 people in any 12 month period and we reserve the right to deactivate your Personalised Link or move you to a different scheme.

6. You will only be eligible for a referral reward if you sign up directly online through a Personalised Link. You will not be eligible for a referral reward if you sign up via a third party like a price comparison site.

7. Octoplus - another of our incentives is our rewards programme, Octoplus. Separate terms apply to Octoplus, which can be viewed here: https://octopus.energy/Octoplus-terms-and-conditions/

8. If you qualify for more than one type of marketing incentive, we reserve the right to give you just one incentive. This will be the highest value incentive of those for which you qualify.

 

If you'd like to read the full Octopus terms and conditions on their website, please click here.

Thank you for being a part of our referral scheme and for helping us spread the word about Octopus Energy’s commitment to green and affordable energy solutions!